As of January 5, the province has moved back into a modified Step Two of its Roadmap to Reopening.The Township Office will be closed to the general public until further notice.  Public access will be available by appointment only, and restricted to the public service area, public washrooms and Public Room via the Administration Centre's front entrance. Safety measures are in place to ensure the safety of both staff and the public. These measures include:

  • Plexiglass barriers
  • Floor social distancing markers
  • Designated public washrooms
  • Roped barriers
  • Directional signage

Guests are reminded to adhere to safety precautions when visiting the Township Office, including wearing a face covering at all times when in common areas inside the building and exercising proper hand sanitization.

For access to staff other than the customer service windows, appointments may be made directly with members of Township staff. Please contact the office for more details at 705-434-5055.

 Status of Facilities 




Township Office  


  • In-person customer service is open Monday to Friday 8:30 a.m. to 4:30 p.m. by appointment only. All other staff are available via appointment, virtual meeting, email or telephone only during regular business hours.
  • Contact details are available at 

Fire Hall 


  • For an emergency please call 9-1-1
  • Staff are available to assist by email or telephone. Contact details are available at  
  • Burn permits are available online

Indoor Rentals 


  • All indoor rentals are suspended. Please contact 705-434-5055 ext. 221 for more information. 

Outdoor Rentals




  • All parks and sports fields are open for spontaneous, non-organized play.
  • Please practice physical distancing when using Township of Adjala-Tosorontio outdoor spaces.
  • All public washrooms are closed at this time

Playground Equipment 


  • Ensure 2 metres (6 feet) of distance between you and the closest person. If you cannot maintain 2 metres of distance, please wait your turn.
  • Equipment is not sanitized.

Sports Fields and Courts


  • Sports fields are now closed for the season. See the Facilities and Rentals page
  • All public washrooms are closed at this time
  • Please contact 705-434-5055 ext. 221 for more information. 
  Status of Services 


Service Options 


Building Department


In-person (by appointment only), on-site (by appointment only), phone or email.


No-contact drop-off for applications and payment is available via the secure drop box at the Municipal Office. 

  • Contact the Building Department at 705-434-5055 ext. 222 for an appointment. 
  • Inspections will be conducted on Mondays and Thursdays only. Inspection appointments will be limited to one person on-site. All inspections require a COVID-19 self-assement prior to the appointment. Please complete the form at and print or email the results to the building inspector.

Planning Department


In-person (by appointment only), on-site (by appointment only), phone or email.


No-contact drop-off for applications and payment is available via the secure drop box at the Municipal Office.

  • Residents can obtain zoning and property information by email or phone 705-434-5055 ext.223.
  • Fees must be paid by cheque when submitting a planning application, zoning certificate, or zoning compliance letter. All fees are payable as per the Fees and Charges By-law 21-19.

Finance/Treasury Department



In-person payments by appointment only - debit, cheque or cash. 

Online for property tax, water bills, dog tags, burn permits and parking tickets.

Online through financial institution for  property tax and water bills.

Dropbox (cheque only) for property tax, water bills and dog tags.  


  • For Payment online through your financial institution for tax payment use your 19 - digit roll number as the account number (no dashes or spaced). 
  • For Payment online through your financial institution for water payment use the 10-digit account number as the account number (no decimal). 
  • For bill payments through the drop box please include provide a copy of your bill. We will stamp and send a receipt back to you via the mail. 

Clerks Department 

Freedom of Information Request forms and payment by cheque can be made at customer service by appointment only or through the drop box.

  • Contact the Clerks Department at 705-434-5055 ext. 263 for an appointment.
  • For Freedom of Information Requests submitted through the drop box, or customer service, applicants will be contact with any questions. 
 Simcoe Muskoka District Health Unit

Please follow all public health guidance. Press releases can be found at the Simcoe Muskoka District Health Unit website.

  Additional Resources 

Federal COVID-19 Website

Public Health Agency of Canada - Risk level for Canadians, Current situation, Travel advisories


Provincial COVID-19 Website

Ontario Ministry of Health - Ontario Health news and updates, provided every day, seven days a week, at 10:30 a.m. and 5:30 p.m. ET.


World Health Organization -Technical documents, Questions and answers​

2-1-1 - Community services hotline


Ontario Community Support Finder